“This is what Done looks Like”           

 My colleague Doug Brown of Paradigm Associates, LLC shared a wonderful story with us in his latest newsletter about a woman who runs a National IT Consulting Company and describes herself as a “serial entrepreneur” who has started six companies.  She’s been quoted and honored numerous times. When Doug asked Kim Levin to share how she was able to grow a company that was named to the fastest growing firms list more than five times in a row and qualify for the Hall of Fame, she answered simply. “I always insist on only hiring great people, and then make sure that they are clear about ‘this is what done looks like’ for their project. Then they can go off and execute it.”  Doug stated, “I thought that was brilliant in its simplicity. It also caused me to conclude that when someone is fuzzy about the desired end results, it almost always leads to false starts, wasted time and effort, and disenchantment among the people who are trying to get things accomplished. Avoid disappointment all around. Help people understand what done looks like.”

                                                                     “Know thine Self”

                                    A starting point to make your dreams come true

·       “We are what we repeatedly do.  Excellence then is not an act but a habit.”

·        “The mould of a man’s fortune is in his own hands.”

·       “To thine own self be true.” [ William Shakespeare – 1204]

·       “He who has overcome his fears will truly be free.” [Aristotle -322 BC]

            We’ve all heard many quotes like these.  How is it that we know these sayings?  Some are 2331 years old!  Of all the words uttered in the course of humanity … these and many more like them have withstood time, why?  I don’t know.  Like you, I only know that I do in fact know!  These sayings are known by all mankind, in all countries, cultures and languages, transcending all biases.  We call those who utter such saying philosopher’s.  Webster defines philosopher as a scholar or thinker; philosophy is defined as the pursuit of wisdom; a search for truth.

            How do I get to “know myself”?  For most of us we’ve been told our entire life who we are - our parents, grand-parents, siblings, friends, teachers, spouses have all told us who we are and most of us believe them!  Why? [by default, it’s easier, or everyone else does it?]   Not good reasons and certainly not who we are.  We need to become philosophers – we need to become thinkers, scholars, and we need to pursue wisdom and search for the truth – our truth!  This won’t be easy; they didn’t spend even a semester teaching us this in school.  They did, however, provide you and me a good grounding in language and language is a great starting point.

            Aristotle, Shakespeare, Will Rogers, etc., all had a firm grip on language and more importantly they all spent a lot of time [if not their lifetimes] getting to know themselves from within - “inside – out” and “top – to – bottom” and I’m sure as we say today, “discovering the good, the bad and the ugly.”

            I’ve run across a few men of our time who have spent a lifetime pursuing such endeavors.  Dr. Robert S. Hartman who grew up in pre WW-II Germany experiencing first-hand the organization of “evil” on a massive scale.  It was the Nazi’s party skill at organizing evil that led Dr. Hartman to postulate the question, “What is good?”  He wondered how decent, honorable people could organize “good” in a similar fashion to combat such evil.  From this first spark of wonder grew a life-long journey that led from wondering what is good; to wondering how to classify good; to seeking to understand how our brain works; and finally, to then understand how we perceive the world around us.  To answer the questions scientifically he applied mathematics to the issue, and thus he created a new science, Axiology.  [Dr. Hartman earned three (3) Doctorates in his life – Mathematics, Law and Philosophy.]  Dr. William Marston developed what is termed the DISC model – his foundational work in the field of behavioral science has developed into the most used behavioral assessment in the world.  As early as 444 B.C. when Empedocles first defined the classical roots or elements [earth, air, fire, water] people have been trying to define or quantify patterns in nature and mankind … Hippocrates [400 B.C.], Galen [130 B.C], to Carl Jung [1921] who expanded upon Sigmund Freud’s work and finally in 1923 William Marston published, Emotions of Normal People, wherein he incorporated what had come before into a single and more cohesive four quadrant behavioral model. Finally, Eduard Spranger, a German philosopher and psychologist, in 1914 published a book later translated into English in 1928 titled Types of Men: the Psychology and Ethics of Personality. In it he described his research and observations that led to his identifying six core attitudes or values he found present in every person.

            Recently, I’ve become certified to administer the instruments that have grown out of the work of these three men. [Attribute Index-AI, DISC Index-DI, Values Index-VI.]   These indexes are the basis of my work with clients who desire to “Know thine Self.”   Working closely with my clients and de-briefing them on the content of the three assessments has proven to be very rewarding for them in achieving their quest to “Know thine Self.” 

            Let me make this crystal clear - once we “know ourselves” from an “inside-out”  “top-to-bottom” perspective we can align our lives with our true inner strengths:

·       we  create an external environment that strengthens and expands our abilities ·       we  lead ourselves, which is the prerequisite to leading others ·       we gain a stronger sense of identity and a clearer sense of direction·       we gain increased confidence and can communicate the “value” we add to projects

·       we experience productivity gains in our work; we live in harmony and balance and joy

            How might you go about achieving these insights and strengths?  Email me at wbkille@rezultsgroup.com  requesting a complimentary - no obligation  Attribute Index – today!  I’ll provide you with the completed complimentary report - the “de-brief” is included in this offer!  We can accomplish all this over the phone in less than an hour.

            Thank you and until the next time – have a safe and enjoyable summer.

Bill Kille

Personal Coach, Business Facilitator, Public Speaker 

            Seems an Eagle Scout decided to take a “hike” one day.  He also decided to ignore two rules.  1^st – he went alone 2^nd – he didn’t tell anyone where he was going!  Now those of us who have been involved in Scouting know that these two rules are really BIG rules!  Nonetheless, our fearless teenager ends up in the Mountains lost!

            Here’s what he told himself when discovering the surrounding didn’t look at all familiar, “I’m NOT lost … the people who will come looking for me are lost!”

            That’s a profound insight!  His logic went along these lines … “I’m right where I am, I can’t be lost, I know they don’t know where I am and they can’t find me … so they must be lost.”

            Let’s look a bit further into this “slice of life” … I believe it has applications in life, in business, in relationships and in camping.

            What’s our enterprising Scout to do?  How can he get his ultimate “rescuers” to find him?  How can he get them to “not be lost”?

            First, he’ll need to get to a place, location or spot where he can be found [this won’t be behind a tree, inside a cave, sitting on a rock by a dry stream bed or the like]; second, he’ll need to get to a place where others go looking for people, things, etc in the ordinary conduct of their lives and thereby increase the odds of “discovery” … I suspect our Scout will pick a direction, any direction, and begin to walk.  He’ll leave a clear “trail” [broken branches pointing in his direction of travel, rock cairns, etc] He’ll walk in his chosen direction until he comes upon a worn trail, path, dirt road or perhaps a paved road.  Once there, he’ll set up camp, he’ll make a conspicuous eye catcher and then wait for any passers-by.  It would be ideal if this “spot” were close to a water supply, had adequate shade and a comfortable fallen tree to sit on, regardless our Scout only need wait for his “lost” rescuers to come and find him!

            Our businesses can at times resemble our “not lost” Scout.  The rescuers are our clients and they could well be lost … lost in the same sense that our Scout described - “They don’t know where I’m at and they can’t find me!

            How do we solve this dilemma?  My suggestion would be an “inside-out” approach.  Why did our Scout head out on a hike and break two very important rules?  I don’t know.  I’m fairly sure you don’t know.  And I’m pretty sure our Scout doesn’t know!  What I do know, is he made a bad decision.  Getting to the point, we all make “bad decisions” more times than we’d like to admit.  Why is that?  It’s because we get rolling along in life, things are “clicking” you know, the sports announcers call it “in the zone” … we just are on a roll.  In this mind state we’re operating at “High Velocity”  Our sub-conscious is engaged in whatever activity we’re involved in and we’re making “snap judgments” [lest you think snap judgments are not good, remember Chesley B. “Sully” Sullenberger the airline pilot who lost all engines and ditched successfully in the Hudson river?  Scientist have measured different vocations as to how decisions are made. Airline crews make 95% of their decisions as subconscious “snap judgments!”  Fire fighter studies show 80% of their decisions were subconscious “snap decisions” as well]

            In my practice I have diagnostic tools that identify “what” “why” and “how” we make decisions.  It is typical for us to have what I call a Master screen.  The screens can be identified as the Heart, the Hand and the Head.  We all use all three in making decisions, however, we have a favorite, if you will, and when we’re “in the zone” it is quite common to be using that particular one to the exclusion [Blind Spots] of the others.  At “High Velocity” we tend to miss important information that if we were at “low velocity” [acting in a very deliberate fashion] we’d take time to examine and perhaps make a better decision!

            Our Scout, as I said, made a decision that in the end was not a good decision.  Perhaps he was “Blind” to the situation because he was “in the zone” and made a “snap decision” without considering all the data available.

            How about you?  Are you “Blind” to certain aspects of your decision making style?  Perhaps a diagnostic tool [AI, DI, VI] that I have can help you see “what” “why” and “how” you make decisions, think and behave?  My “inside –out” approach has helped many clients improve their business, their relationships and their lives.  I’m willing to invest my time and tools into you … are you willing to explore?  Drop me a line and we’ll explore together!

            Until next time,

Bill Kille

Personal Development Coach, Business Facilitator and speaker

Wow … what a summer!  I’ve been convinced by my local and national news broadcasters that I’ll lose my home and rental property to “foreclosure” that my ability to re-finance is non-existent because interest rates are going higher, that a barrel of Oil is going to cost $150 and my gasoline is going to cost $5.00 per gallon, my dollar is falling off the face of the financial world, unemployment is going to skyrocket and I’m going to have a heart attack and die just like Tim Russert! [and the National League lost yet another All Star Baseball game in a nail biting 4 hour display of every pitcher from both leagues before the lights were turned off!]

My youngest daughter didn’t get the message last November and she got pregnant!  How can she bring a baby into this turmoil?  Doesn’t she know any better?  Didn’t I teach her?  Another of my daughters just graduated from the University of Utah … moved out into an apartment, bought a car during the year, got a job, took a vacation to San Diego to have FUN of all things – didn’t she get the message … didn’t her learned Professors warn her?

My grass keeps on growing [in spite of the drought my newscasters tell me about!]  AND the recession … the recession these broadcasters keep talking about – it didn’t show up?  How dare it not show up!  Well my understanding of economics is simple … if you take ALL the economists in the world and lay them down head to toe – they’ll NEVER REACH A CONCLUSION! So I must go lightly on our broadcasters, they don’t know any better.  I respect the economists and their work is very useful … in that vain, I respect the broadcasters as well.  My psychologist friends seem to have it figured out, they tell me that people are basically a “product of their past” and let’s look into that past.

Many agree that our personality is 95% set between the ages of 1 to 5!  Can you remember that far back?  What were the 1^st three words you spoke?  In no particular order … Dad, Mom and NO!  In fact I’m told that 85% of our input in our early years was negative.  No, no, No … don’t touch that, don’t talk to strangers, don’t speak unless spoken to, etc!  My mom and Dad did the best they could do to keep me alive therefore NO was a very frequent word I heard [I’m told I was h _ _ _ on wheels] Bless them … I survived, as many of us did, but we still had an enormous negative bias during our youth.  It’s no surprise to me [or the psychologists] that I’m almost spring loaded to “No” when presented to a new approach in an office setting, for example.  Change is very difficult in that environment … the “NO” environment!

So, when things start to go wrong, it’s natural that the tone turns negative, steam rolling along until it gets out of control and everything we hear is negative … like a snow ball rolling down hill … it rolls faster … it gets bigger and before you know it the World is in a Recession, headed to Depression, Global warming is going to destroy life as we know it but not really because we’ll all be dead long before that from starvation, bankruptcy, hyper-inflation, etc, etc!

GET OUT OF TOWN!! NOW … IMMEDIATELY … I promise you if you hit the roads like I did on my Kawasaki 1600 cc Nomad “Vulcan” motorcycle for a long week-end and don’t listen to any news broadcasts, don’t read any newspapers, don’t watch any TV you’ll find what I did … my wife and I drove from Salt Lake City, UT  to Craig CO and it was beautiful … there was sun and rain, wind and calm … gas stations had plenty of gas, restaurants had plenty of food, the places were full with other “vacationers” … the scenery was breathtaking … we drove on to Ft Collins, CO and then to Cheyenne WY to see the Frontier Rodeo with thousands of others … we went to a Sugarland Concert at the rodeo … next to Rocky Mountain National Park with thousands of others, tons of “critters” lots of birds, green meadows, Elk herds, deer, fish, ski resorts, highways full of travelers, clear vast evening skies with millions of stars – all this and we had FUN!  Everyone else had FUN too.  Trust me the World will take care of itself … money will come back, oil wells will be drilled, gas will cost less, and our economist friends will continue to predict with conviction 9 of the last 5 recessions!  Lighten up … live like you love it and drop me a line when you’ve returned from your VACATION!!

 “Awakening Solutions” is my genius … it also happens to be what I do for my clients, friends and family. Success comes to those who recognize systems in their lives … I assist people and organizations to find those systems … employ them … and succeed – if they don’t have systems we build them together!  

            And Oil is higher, and Real Estate is Falling, and groceries are higher, and employment is falling … yada yada yada!

            Years ago [35 to be factual] I sat at the feet of an icon – H. Ross Perot listening to one of his “folksy” stories.  I was in a class of 125 aspiring “financial advisors” [marketing spin for Stock Brokers!] at duPont Glore Forgan [#2 Brokerage firm behind Merrill Lynch] …we didn’t know it yet but we were in the throes of the 7^th worst Stock market crashes of all time … here’s some of what Wikipedia says:  “From Wikipedia, the free encyclopedia-The stock market crash of 1973–4 was a stock market crash that lasted between January 1973 and December 1974. Affecting all the major stock markets in the world, particularly the United Kingdom,^[1] it was one of the worst stock market downturns in modern history.^[2] The crash came after the collapse of the Bretton Woods system over the previous two years, with the associated ‘Nixon Shock‘ and United States dollar devaluation under the Smithsonian Agreement. It was compounded by the outbreak of the 1973 oil crisis in October of that year.In the 694 days between 11 January 1973 and 6 December 1974, the New York Stock Exchange’s Dow Jones Industrial Average benchmark lost over 45% of its value, making it the seventh-worst bear market in the history of the index.^[2] 1972 had been a good year for the DJIA, with gains of 15% in the twelve months. 1973 had been expected to be even better, with Time magazine reporting, just 3 days before the crash began, that it was ’shaping up as a gilt-edged year’.^[3] In the two years from 1972 to 1974, the American economy slowed from 7.2% real GDP growth to -2.1% contraction, while inflation (by CPI) jumped from 3.4% in 1972 to 12.3% in 1974.^[1]” 

                    Here’s the story Ross was telling us …”seems there are two buzzards sitting on a fence in West Texas in the dead of summer … hot and dry and hungry!  One buzzard looks at the other and says, ‘heck with this … I’m goin to KILL sumptin!’

            And so it is today … the specifics are different but the sense of “doom and gloom” is every bit as compelling.  One cannot hide from the on slough of “bad news”

            Well my entry into the world of “high finance” as a new stock broker couldn’t have been timed better.  I didn’t know any better and with a great “attitude” I started to contact potential new clients and guess what – “It worked!”  They said yes to my suggestions to buy stocks … commissions began to roll in and I became more excited and the more I worked the “luckier” I got!

            Now some 35 years later, in the words of “Yogi Berra” – “it’s deja vous all over again!”

            ATTITUDE is the key to success in almost everything … in my business we have a formula for success … it goes like this:

   __A(s+k)___ +G + pbc=ir [o,p]

  v&b 88%/f(c) each of the symbols has a specific meaning and I could provide the “key” but I’d rather have you contact me to explain this formula and you can by email or phone as found in my website www.rezultsgroup.com  I’ll explain the “A” in the formula … as I’m sure some of you have surmised – it’s “attitude” … you notice it multiplies the phrase (s+k) with s= skills and k=knowledge … translated it says the A [attitude] multiplies the sum of all your skills and knowledge … in Bridge and Pinnacle we’d call it the “Trump” card!  Yes I’m sure you know that “Attitude” [the good kind] makes all the difference.  You need to know the ‘ir” part of the equation to make sense of it … ir =improved results … would you like “improved results” TODAY in this economy?  My approach to business, life, DEAL or NO DEAL, etc.  is centered around that formula … founded upon “attitude” … success is “at hand” and you can have it today … you just need a little “coaching” and that’s what this newsletter/post is all about.  Don’t fall prey to the “doom and gloom” of the press/neighbors/friends/family … take control of your life … look UP with Confidence because THE SKY IS NOT FALLING!            Enjoy “success” the kind of “success” I coach … which by definition in my company is, “the continuous achievement of your pre-determined goals, stabilized by balance and purified by belief.”            Until next, time … J“Awakening Solutions” is my genius … it also happens to be what I do for my clients, friends and family. Success comes to those who recognize systems in their lives … I assist people and organizations to find those systems … employ them … and succeed – if they don’t have systems we build them together!  

10 Secrets to Success that Works in Life or Business by Willard Kille 1.  Be Passionate.  What compels you to be in this business?  For me it’s to “Awaken Solutions”   within myself and others;  to carry on the dream of my wife Shari who died fighting breast cancer;  to touch lives with understanding and poise. 2.  Have a WILL not a wish … to be successful  3.  Crazy tenacity … focus on the right thing  4.  Learn to seek out & take “good” advice  5.  Develop Physical & Spiritual health and stamina  [making appointments with yourself]  6.  Measure Success and Happiness [NOT by $]  Develop continuous Joy from service and  compassion expressed to others … making a difference in others lives as well as myself!  7.  Put your EGO in check  8.  Look at your business [and your life] as an outsider and be honest with yourself  9.  Aim for “success” not “perfection”  10.  Have Fun! 

DEAL or NO DEALI made it through the OPEN CASTING CALL!                     “Wear exactly what you’re wearing right now!”  “They’ll tell you to dress business-casual, but I’m telling you wear what you’ve got on!”  Mary-Rachel was speaking to me from a position of experience … she’s a casting Director for Deal or No Deal … as she walked me back to a small room where I’d find three people  we walked fast … “good luck Bill” was her last words as she scurried back to the big room!                    My appointment was for Monday night April 14, 2008 at 7:40 … be 20 minutes early, bring all your supporters, don’t call Aaron Simnowitz UNLESS you need to reschedule … NO EXCEPTIONS!  These words were offered by the scheduler as she us pointed to the exit.  It was 4:30 p.m.  My day had started in line at 8:50 a.m. It took me 3 hours to get inside the warehouse to discover another endless array of lines with another 3-4,000 people weaving up and back before I’d get my 20 seconds to introduce myself and explain why I should be a contestant on their show.                     As I called Trix, my wife, my eyes were tried, I was shaking from no food, my voice was strong and I was excited.  “Baby … come and get me … I’m finished!”  “Did they pick you?”  “Y ES  - yes … can you believe it … I’m getting a shot with the video cameras, a final interview and then wait … they’ve told us it might be 6-8 months before we hear, some have gone a year before hearing back … but I’m in the finals … there were so many people in line with me, I can’t believe it … thousands!”  Trix said, “the news cast mentioned maybe as many as 17,000 showed up!”                    When I got to the Hilton Hotel … Salon II … there were 6 groups of people huddled around each other … waiting … I checked in and was told, “to get my picture taken by – that girl over there!”  When I got to her, she said, “My camera batteries are being re-charged … I’ll call you when I’m ready.”  Trix and Shaun and Annette and Jim and I found a ring of chairs and we waited.  We talked about the show, the weather, the other people in the room … we could hear people behind the walls screaming and yelling … the excitement level was very high!                    About 8:30 a staff member stood and got our attention … “Allow me to introduce to you the person who for the most part has been instrumental in creating this #1 show … Richard [and I didn’t catch his last name … to many yells from behind the adjacent walls] Richard was gracious and thanked the young woman for her introduction and began to talk about the show.  How excited he was to be here in SLC, UT.  “As you can tell, the excitement level is high and I suggest you keep it that way.”  He told us the show has been in production for 4 years, that over that time some 300,000 people just like us have come to an open casting call, that another 200,000 have submitted 5 minute videos to them for consideration … very close to a half million people have applied to be a contestant on our show.  We’ve held final interviews, just like what you’re going through tonight, with 750 people!  750 who we’ve selected our contestants from.  Congratulations … keep your energy level high and enjoy the evening.                    That’s about .15% or 1 in every 667 – anyway you cut it … I was in!  45 minutes later our group was called to Salon I … I was brought in for a one- on- one with an interviewer and a camera man.  The interviewer told me to stand on a “blue” piece of tape and look into the lense and smile!  I held a sheet of paper with my name on it and some numbers and he looked at me and said, “ok, relax … I’m going to ask you some questions, be natural, animated and truthful and when I’m, ready we’ll bring in your friends! [after a few shots with the camera he told me to throw the paper down…]                    “Are you ready,” he asked?  “Yes,” I said.  “Ok Bill tell me your life story in 30 seconds!”  For the next 15 minutes he asked me questions … very good questions … and I opened up like a book and he read me from cover to cover!  I was “in the zone” as they say of athletes’ who are just hitting every pitch, or shot … I was “on”  My voice was strong, my focus was on him … our eye contact was constant. My answers were just flowing off my tongue … I didn’t need to stop and ponder the answer … they just came to me.  Excitement level was high … time seemed to stand still; I was having a ball being me.  During the interview his perspective was I was really a pro at achieving my goals … he explored that for several minutes and I believe he really believed me!  He questioned me as to, “do you really believe people can achieve ALL their goals?”  “YES … EVERY ONE OF THEM!” I replied pausing a second then offering, “with a caveat … that they have a ‘passion’ a ‘core belief’ for that goal … then you can accomplish them all! He then asked me a question I wasn’t expecting … “what goal haven’t you succeeded in?”  More astonishing than the question, was my answer!  I clearly saw exactly what it was; in an instant I had to disclose something that I’ve NEVER verbalized to anyone –including myself!  Epiphany, insight, break-through, awareness, call it what you want … a light illuminated within my mind and I saw clearly for the first time that I’d spent 33 years of my life pursuing something I didn’t really have a passion for … something that wasn’t a core desire of mine … something that had provided me a great amount of financial success, yet all those years I knew something wasn’t there!I had just been led by a master to the “moment of truth.”  This young man whom I’d never seen in my life, who didn’t know me from Adam, who had been interviewing people all day long had just brought me to the edge of myself and asked me to jump!  I had such trust for him, the process, the moment … that I simply let go of myself and told him the business I’d been in since 1973 … a business I had devoted countless hours, training, and capital to was not one I was truly committed to.  After 12 years in the Securities Industry I actually created my own Securities Company – Entirety, Inc.  It was 1985, I invested everything I had [$10,000 cash] and borrowed $25,000 more from my mother to get started.  I trained over 20 people to become Investment Executives.  My company grew, we had 1000’s of clients, we provided seminars in the 80’s on Living Trusts, Estate

DEAL OR NO DEAL – WHY EVEN TRY? 

            “Ships are safe in the Harbor … but they don’t build ships to stay in the Harbor!”  Life is wonderful they say, I believe we actually create the ‘life” we get!  Life is difficult they say, I believe life gives us exactly what we need.

            How then do we get to a DEAL or NO DEAL opportunity and not show up to the Open Casting call?  “F E A R”?  Is that what holds us back?  Fear of public speaking?  Fear of success?

Fear of Failure?  Fear of Fear?  And just what is this fear … where did it come from?

            We are all the products of our past … my mother told me “never talk to strangers!”  Did yours?  Our teachers told us over and over in the 1^st thru 4^th grades “don’t speak in class!” Did yours?  THEN … they have us pick a topic in the 5^th grade and give verbal reports to our entire class for about 5 minutes! FEAR … you learned it early in life … that’s where it came from!  I’ll bet your Mother never came up to you as you graduated from high school or college and told you, “It’s ok to talk to strangers now!” [Do we wonder why all sales jobs have high turnover … approaching 90% per year!]  We were taught by the most significant people in our lives, taught in the most effective manner and we learned!  DUH!!!

            What is “taught by the most effective manner” mean?  It means this … we were exposed over and over to the rules, day after day, month after month, etc.  Do you remember the elementary school days with multiplication table tests?  If you went to my school every week we were given that sheet of paper with 1 -12 across the top and 1-12 down the left side … and we needed to fill in the squares supplying the “product” of the two!

            8 x 8 = 64 … 5 x 7 = 35 … on and on!  We call this method of teaching “spaced repetition.”  And trust me it works.  If you’re old enough to be in my generation [I’m a baby boomer born in 1946] you’ll remember the answer to this “jingle” … “you’ll wonder where the yellow went … when you brush your teeth with _______? [peposident]   You get my point …. Multiple exposures to information [spaced repetition] increases retention up to 60% + for from 5 years to life!  This compares with what experts tell us the retention rate of a onetime powerful, emotional presentation is … it drops to ~ 50% within 24 hours … down to 2% after 16 days!  These “onetime” events in the motivational speaker market can cost participants 100’s of dollars for an afternoon and two weeks later those who spent a lot of money can recall 2% or less?  Spaced repetition on the other hand up to 65% retention for up to 5 years to life!!

            My work with clients employs “spaced repetition” I also provide “accountability”  The two produce “Rezults” in all areas of life – personal, business, organizational, profit as well as non-profit  … it works so well I named my business after it … The Rezults Group, Inc … and being a student of my own process … I showed up at 8:50 for the Open Casting Call for DEAL or NO DEAL  … pressed right through my fears … spoke in Public … to STRANGERS and they chose me!  I’d like to be “humble” and say I was lucky … but I was “prepared” I employed my personal development processes and showed up – confident, ready and excited!  We create the world we live in and I like mine a lot.  Join me and see what your World could be like??

DEAL or NO DEAL - HOW I made it through the OPEN CASTING CALL!  Wow … the press hyped the event for the better part of the week … suggesting maybe 3-5,000 people would show up at the location for the event on Saturday April 12, 2008, telling us to show up early for the 10 a.m.- 1 p.m. scheduled casting call.  I knew people would spend the night in the parking lot but figured a 9:00 o’clock show would get me in the door.  We were told “if you’re in line at 1:00 p.m. you’re guaranteed to get seen by the staff.”            I had my wife drop me off at R.C. Willey’s parking lot at 8:50 a.m. since parking would have been impossible … decked out in my “Biker gear” – Black leather chaps & vest, Orange Sturgis ’08 tee shirt, Blue Aces doo rag, Biker boots and jeans … as we drove around the corner there was a “sea of people” lined up with a line leading from the maze extending down the street.  I took my place in the street line and the crawl began.  Approximately 15 minutes elapsed before I got to the “beginning” of the official line that was marked off by yellow crime scene tape strung between orange stands that endlessly switched back and forth until it entered the huge warehouse far to the East of my location.  My estimate was 4,000 people were in line and the doors aren’t opening for an hour … behind me thousands of people continued to arrive and the line I originally started in, by now was out of sight to the East and we were told it made it to I-80 and 2100 S. ~ a mile away!  Being an optimist I thought to myself, “this isn’t too bad … I’m about 4000 people away from the interview which is just beyond the door in the NE corner of this very large warehouse … I’d be home by 12:00 … 1:00 p.m. at the latest!            I discovered the progress I’d made from the street to the beginning of the line was due to people just getting closer to each other [compressing themselves] in line because from 9:05 until 10:00 I was stuck where I was. [Boy am I glad I listened to my wife and brought my camp ground tri-pod portable seat to sit on]  A member of the DEAL or NO DEAL staff came by and handled us a two page application to fill out … this contained questions that I’d already completed on the downloaded questionnaire I’d filled out the night before and a few new ones.  The downloaded questionnaire took me the better part of 2 hours to complete the night before and I’m glad I completed it then because I was watching many of my open casting friends fill theirs out in line on the backs of those close by.   To our West was a line of port-a-potties … a line of food vendors to our South and a number of “gawkers” on top the roof of the Warehouse coming and going all morning watching us weave back and forth as we slowly moved towards the door to our interviews!            Mother’s with babies, dogs, signs of all kinds, young, old, and everything in between stood in line with me all morning.  Costumes adorned about 25% of us … some very elaborate, some very professional, Tuxedoes, lots of silver brief cases with favorite numbers on the side to indicate to staff how they’d play the game!            “What is going to make me unique out of these 17,000 people in line?”  “What are they looking for?”  I mulled over and over in my mind what I thought I’d say when my 20 seconds began.  “Be yourself … be strong … be open!”  This advice to me seemed appropriate.  What came forth was this … “ Hello my name is Bill Kille – WELCOME to Utah, I’m a 61 yr old Baby Boomer Biker who flew Fighter Jets in the Marine Corp in the ‘70’s … volunteered in the Winter Olympics here in SLC in 2002 … currently volunteer at the Utah State Prison  … I only watch two Television shows Deal or No Deal and Boston Legal and in the words of Denny Crane … ‘ I might not be as good as I once was … BUT I’m as good once as I’ve ever been’ … and I’d love to have the opportunity to show you and America that.  Thanks for allowing me to meet you!”  (OK … so when you time it … it comes out to 25 seconds but with 10 others crowding around a table and thousands close by making noise … who’s going to know?!!)            I rehearsed my “20 second elevator speech” as we call it in my coaching and personal development world over and over.  I rehearsed it in my mind for at least 30 minutes and then I actually began to say it out loud!  People close to me were watching with puzzled faces … the background noise level was quite high, they were holding their own conversations with friends and here was this 61 yr old Biker dude talking to himself OUT LOUD! I’m sure they were wondering, “Has he lost it?”                     Do you remember when you were growing up and the “mantra” of the day was “practice makes perfect!”  Well, we learned that practice does NOT make perfect … “Perfect Practice Makes Perfect!!” I knew I had to “practice” my 20 second presentation and I had to do it JUST like I would in front of the casting people – out loud!  Here is the important lesson in this scenario  … confidence, awareness, strength, etc come from “perfect practice” in “game like situations,” one cannot “talk to themselves” inside their mind’s - shutting off the distractions of the world around them and hope to be “on” when the real time comes to perform!  I know from experience what “perfect practice” means … years of athletic competition, years of public speaking, years of one on one selling experience and most importantly years of coaching/teaching/facilitating others have honed my skills to allow me to present myself with confidence to a total stranger surrounded by 9 other competitors who want to succeed!  Looking back at the situation … my “out loud” practice in line with noise levels that for the most part made it all but impossible to hear and understand my words allowed me to experiment with my voice to get to the point where I wasn’t too loud, too soft … but in the words of Goldie Locks – Just right!            When it was my turn to deliver my 20 seconds … I looked firmly and squarely into the eyes of the moderator and got her “eye contact” before uttering any words … once we were locked in “eye contact” I spoke directly to her as if she and I were only ones in the room … I gave her my name and in a stronger voice said, “Welcome to Utah!” with all the sincerity and conviction I could muster up [ I wanted her to feel my genuine appreciation for her right here right now!]  The rest of my 20 sec elevator speech went flawless.  I ended with a firm Thank You which was as strong as my initial introduction – book ends to the “perfect presentation.”  I was glad but not surprised when the woman listening to our stories asked me to stay along with two others and have another staffer listen to our presentations!  A tall young man walked our way in a very businesslike fashion and told us, “you’ve got 15 seconds,” and I was first!  Just like the first time I began with my name and Welcome to Utah and I’d only gotten to the “Baby Boomer Biker” part when he raised his hand and cut me off … turned to the next guy beside me and listened to his entire presentation and then turned to the last guy who only said, “hello,” and as that word was uttered turned away and didn’t look back – didn’t say good-bye, nothing … just leaving us there wondering?  The young woman thanked us, reached down and signed my paper application, reached over and signed the last guy’s application and told the guy in the middle Thanks for coming and pointed to the door as she held me and the last guy back explaining we were to go to another line for one more look at us!  We’d made the 1^st cut and now were in line with a few others to do it again!            This area of the warehouse had black 10’ curtains up in an area about 30 feet by 30 feet.  Inside were two tables … one interviewer behind each table and 5 of us “wannabe’s” in front of it!  “15 seconds … just like before …” She took out here stop watch, pointed to the gal at the end of our line of 5 [I was at the other end – and thus last to go] and it began again.  When we were done she took my application and one other … dismissed the others … told us to stand pat while she brought over another interviewer … “5 seconds” … we talked … he left … Mary Rachel returned and asked my fellow “wannebe” several questions in a real interview fashion … then me and when she was finished excused him and took me to the back room to schedule my return interview for videotaping Monday April 14 at 7:40 p.m. – I’d made it through their screening process!            Why me?  What did I have that thousands of others didn’t?  I believe it is my confidence in myself.  My strong voice.  My eye contact.  My straight forward statement of accomplishments delivered without embellishments.  The fact that I’d “practiced” in line “out loud” helped to focus my thoughts and allowed for a clear distinct delivery of a powerful story of “me.”  I know who I am, why I’m here [on earth] and where I’m going!            My fellow open casting call buddies and I ALL succeeded!  95% of success in life is in “showing up” and 17,000 of us showed up!  “Ask, ask, ask and you’ll Get, get, get … don’t ask and you don’t Get!”  This statement of fact is offered by me to all my coaching clients, to my children, to my friends and to all of you who might be reading this.  How to reach the “finals” is simply refining that process of “asking” by applying processes and systems that lead to positive outcomes.  I have a company called The Rezults Group, Inc … I have processes and systems that lead to success in many areas of life- Leadership, Strategic Planning, Customer Loyalty, Sales, etc., and by applying those very same processes in my own life have achieved a wonderful degree of success and happiness.  I am truly grateful for the countless hours of support others have invested into me and my “mission” today is to give back, to support, to encourage and to bless the lives of as many of you as I can … to Awaken Solutions … within you - so as to produce the “best you” that you can be!  “Awakening Solutions” is my genius … it also happens to be what I do for my clients, friends and family. Success comes to those who recognize systems in their lives … I assist people and organizations to findthose systems … employ them … and succeed – if they don’t have systems we build them together!